The past 2 weeks i’ve been on phone to the phone to customer services of like 3 companies….
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Indesit: The washing machines broken and its a nightmare claiming a new washing machine from your insurance! being tranfers from department to department.

Avergae waiting time: 18min
no. of calls : 6
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3 (Three): Trying to set up a direct debit… i must admit the customer service in india has inproved alot that i feel it is safe to give these details with out the company messing them up…

Average waiting time: 7min
no. calls: 1

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T-mobile: Buggered up my mums upgrade had to call for her….
Average waiting time: 5min
no. Calls: 4

When i get to speak tot he call centre staff they are all friendly and helpful…. its just the annoying music that really bugs me!!!!

Wished i could spend less time on customer service lines…..